Got questions about topping up? This article will introduce our platform to you and provide FAQs to break down every discount, payment method and safety detail in one place.
Supported Games & Currencies
If you’re a game enthusiast, then Enjoygm is your most trusted choice. Whether it’s Genesis Crystals and Primogem for Genshin Impact, Oneiric Shard for Honkai: Star Rail, or Monochrome for Zenless Zone Zero, we provide a secure, ban-free top-up experience with instant credit.
We also offer flexible payment methods, supporting multiple international channels such as PayPal, credit cards, Google Pay, and Apple Pay. We also offer deep discounts and new player offers, allowing you to get the resources you need at a lower price.
Whether you’re in Asia, America, or Europe, Enjoygm ensures fast, secure, and cost-effective top-up services.
Top-up Method Selection
When topping up games like “Genshin Impact“, “Honkai: Star Rail“, or “Zenless Zone Zero“, players often struggle to decide which top-up method to choose. As a professional game top-up platform, Enjoygm offers significant advantages in price, deposit speed, and payment methods.
Why Choose Enjoygm for Your Top-Ups?
Price:
Official channels typically charge the original price, with few discounts.
But through Enjoygm, you can typically enjoy discounts of around 8%–10%, and new users receive additional discounts, saving you significant money in the long run.
Deposit Speed:
Enjoygm’s deposits are processed within seconds, ensuring you won’t miss out on pulls or limited-time events.
Payment Methods:
Official payment methods are limited. For example, iOS only accepts payments linked to an Apple ID, while Android relies heavily on Google Play or native methods. Enjoygm offers a more comprehensive selection of payment options, including PayPal, credit cards, Google Pay, Apple Pay, and more, catering to the needs of players worldwide.
Why are Enjoygm’s prices more favorable?
Pricing differences between platforms primarily depend on partnership channels, operating costs, and promotional strategies. Prices typically seen on the App Store or Google Play are often higher than those on Enjoygm.
As a professional game top-up platform, Enjoygm uses secure, direct connections to legitimate supply channels and establishes long-term partnerships with numerous partners, eliminating intermediary costs and passing on benefits directly to players. Therefore, you can top up safely at lower prices without worrying about account suspension.
Long-term Enjoygm users also enjoy exclusive discounts and benefits, saving you money and earning additional rewards, making your gaming experience even more cost-effective and secure. More importantly, we are headquartered in Hong Kong, China, hold a legal digital entertainment business license, and have long-term roots in the Southeast Asian market, earning the trust of numerous players. Our platform has successfully passed rigorous audits by PayPal, Google Pay, and several international banks, and regularly conducts website security checks to ensure the safety of user deposits and data, so choose Enjoygm for a more secure and reliable top-up experience.
FAQs on Game Top-up
Many players have common questions when top-up. To solve players common questions, Enjoygm has compiled a list of frequently asked questions. We provide detailed explanations and answers here, so you can top up with total peace of mind.
Account
How to Place a Self-Service Order for Game Top-Up
Please select the product you wish to purchase and enter the correct top-up account when placing your order. After successful payment, the system will automatically transfer the currencies to your account. The funds will typically arrive within 30 seconds.
How to Place a Self-Service Order for Game Account Top-Up
Please select the product you wish to purchase. After successful payment, you will need to enter your game login information (game account, password, game zone, etc.). For account security reasons, you may need to verify your login authorization and confirm your top-up information. Please contact online customer service after completing your information, and do not leave after the top-up is completed.
How to Check Your Order, Registration Information, and Top-Up Account
Please provide the following information during the query process:
1. Order Number
2. Registration Information (Email Address or Username)
3. Top-Up Account
4: How to Register/Log In to the Website
You can log in to the website using your mobile phone number, email address, or Google Play to place your order.
Orders
How to top up on Enjoygm (Take Genshin Impact as an example)
Step1: Go to our Enjoygm official website, choose your preferred language and currency type, and then log in.
Step2: Go to our website for top-up for Genshin Impact and Select the amount of Genesis Crystals you want to purchase.
Step3: Enter your Genshin Impact UID and choose corrct server.
Step4: Click “Pay now” , select your preferred payment method, then click on the “Pay Now” button to complete the payment and your Genesis Crystals will arrive in seconds.
Why is my order locked?
Generally, your order is restricted because your top-up account has already been used.
Why hasn’t my order arrived yet?
Our customer service will confirm the order. If it shows the top-up was successful, please check your game backend. In some cases, maybe it is because the system top-up error or server latency. Please refresh the game or try closing and restarting the software.
Can I get a refund if I topped up the wrong game account?
Once a game account has been topped up, refunds are not possible. Therefore, please double-check that the account is correct before placing an order.
Payment
What payment methods do you accept?
We offer a variety of payment options [PayPal, Visa, Mastercard, American Express, Applepay, Googlepay, E-wallet, Pay Later, etc.]
Are there any processing fees?
Different payment methods have different processing fees, charged by the corresponding payment method. When placing an order, please select the payment method that suits you best.
What if a payment failed but was charged?
You may experience a situation where your order failed but your bank debited the funds. This is usually a temporary debit and will be automatically refunded within 3-7 days. The specific timeframe depends on your bank’s processing speed. Please pay attention to your bank’s notifications.
What if a top-up payment failed?
If your order payment failed, please try again or use another payment method, such as a different bank card.
Why my payment failed?
There are several possible reasons for a payment failure.
1. Inputting incorrect information, such as cardholder name, card number, expiration date, or CVV. Code
2. Transaction verification failed
3. Bank limit/transaction limit
4. Insufficient balance/limit
5. International transaction rejected by bank risk control. If necessary, you may need to contact your bank for assistance.
6: What causes a payment refund?
①. Your ID cannot top up.
②. Top-up service is not supported in your country or region.
③. You may have used an IP address (e.g., VPN) when topping up.
Through this article, we believe you have a more comprehensive understanding of the Enjoygm top-up platform. We offer multiple services, including competitive pricing, fast payment processing, payment methods, and security. Enjoygm uses a legitimate and secure direct connection channel to ensure the most affordable top-up prices. Whether you’re a player of “Genshin Impact,” “Honkai: Star Rail”, or “Zenless Zone Zero”, you can enjoy a more secure, hassle-free, and efficient top-up experience here.
