Douyin (CN)

1. How do I top up Douyin Diamonds?

To recharge your Douyin account quickly and securely using EnjoyGM, follow these steps:

• Go to the Douyin Top-Up page on EnjoyGM.

• Choose the Diamonds package that suits your needs.

• Enter your Douyin User ID (UID) correctly — this is essential for successful delivery.

• Complete your payment via one of our secure methods (such as credit card, PayPal, or local options).

• Wait for confirmation — most transactions are processed in minutes.

EnjoyGM is a trusted third-party provider with fast delivery and secure handling, making your top-up experience smooth and hassle-free.

2. Where can I confirm that the Diamonds were successfully credited?

Once your payment is processed, you can verify your Douyin Diamonds balance directly in the app:

• Open the Douyin app.

• Go to your Profile, then tap on your Wallet or Recharge Center.

• Your updated Diamonds balance should appear. If you don’t see the new amount, try refreshing the app or restarting it.

If you still don’t see the recharge, contact EnjoyGM customer support with your order ID for assistance.

3. How long does it take for Diamonds to appear after payment?

Under normal conditions, Diamonds are credited within 1 to 5 minutes after a successful payment. However, processing times can vary slightly due to system traffic or payment provider delays.

If you haven’t received your Diamonds after 15 minutes, don’t worry — just reach out to EnjoyGM’s 24/7 support team and provide your order number for a quick resolution.

4. Can I get a refund if I entered the wrong Douyin UID?

Unfortunately, recharges to incorrect User IDs cannot be reversed or refunded. Once the Diamonds are delivered, the process is irreversible due to the instant delivery mechanism.

To avoid this issue:

• Always double-check your Douyin UID before confirming your order.

• If you’re unsure of your UID, open the app, go to your profile, and copy the correct number from your user info.

EnjoyGM strongly recommends reviewing all information before finalizing your top-up to ensure a smooth experience.